General

Returns & Disputes

• How to use an account credit
• How do I manage my disputes?
• How do I request a return or start a dispute?
• 7 Day Money Back Guarantee

Shipping/ Delivery Information

• Can I arrange a time for delivery?
• Can the driver call me when they arrive?
• Damage in transit
• Delivery Information
• One of my parcels has been delivered but the other hasn't, whats happening?
• What happens if i'm not home for delivery?

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FAQ

• Are you open on weekends?
• Can I collect my products?
• How do I place an order?
• Sureflap RFID Pet Door
• Want to get in contact with us?
• What payment options do you offer?